Shipping takes approximately 1-7 business days, depending on destination.
We have 4 shipping options available:
- FedEx Ground
- USA Bike Shipping (Lower 48 States Only)
- NYC Pickup and Assembly: for customers local to NYC who would like their bike assembled and tuned, ready for pickup from our showroom @ 345 East 12th Street NY 10003
- FedEx International (must be selected for all destinations outside the Lower 48 States).
Unfortunately, we do not ship to Alaska at this time.
Once placed, the warehouse needs 3-4 days to process your order. You will receive a notification with tracking information once the order has shipped.
*Please Note* : Please ensure you are happy with your order and all the order details are correct before completing checkout. Once your order has been placed, any cancellation requests fall under the above return policy and will be subject to the $98 fee. Additionally, if the shipment details have been passed to our shipping carrier, you will also be liable for the return shipping cost. Address changes and all other order modification requests will be handled on a case-by-case basis and are subject to a fee.
We will make every effort to deliver your package ASAP. However, we cannot guarantee any processing and/or shipping times.
Fedex is experiencing heavy delays and sometimes not showing movement in their network for several days after fulfillment.
Please allow 3-5 business days before contacting us for an update. If you have received a tracking number, don't worry, your order has been processed and is on its way to you.
Wingbikes is not responsible for the loss of packages that have been confirmed as delivered by the courier.
If you have any questions please feel free to contact us below:
Business Address: 345 East 12th Street, NY NY 10003
Phone Number: (212) 292-5641
Email Address: firstname.lastname@example.org